Frequently asked questions

We accept UPI, all major debit and credit cards, net banking and popular wallets via Razorpay, plus Cash on Delivery on eligible orders. All prices are in INR and inclusive of GST.

Reach us as soon as possible, before dispatch, and we’ll do our best to change or cancel it. Once shipped, an order can’t be cancelled but can be returned per our policy.

Orders typically arrive in 5–8 working days across India, depending on your pincode.

Once your order ships, we’ll email and SMS you a Delhivery tracking link. You can follow it every step of the way.

Yes, COD is available on eligible pincodes and order values — free, with no handling fee.

You can request a return or replacement within 7 days of delivery for eligible items that are unused and in original packaging. See our Shipping and Returns pages for details.

Once your return is received and checked, refunds are issued to your original payment method within 5–7 business days. COD refunds are made to your bank/UPI account.

Warranty varies by product and is listed on each product page. Keep your order confirmation as proof of purchase.

Care instructions are included in the box and on the product page. As a rule: keep electricals dry, use the supplied charger, and store attachments in their case.

We only collect what we need to fulfil your order and improve your experience. Read our Privacy Policy for the full picture, including how Razorpay and Delhivery process your data.