Post-purchase

Track Your Order

Stay updated with your order in real time. Enter your tracking number to see where your parcel is — or your order number and the email or phone you used at checkout for full order details.

Have a tracking number from your shipping message? You can track with just that.

Your details are used only to look up this order.

Frequently asked questions

Where is my order?

Enter the tracking number from your shipping message to see live status, current location and estimated delivery — no other details needed.

To see full order details (items, totals and delivery address), enter your order number and the email or phone number you used at checkout. We ask for it so nobody else can view your details.

How long does shipping take?

Delivery usually takes 5–8 working days after dispatch across India; remote pincodes may take a little longer.

Can I change my delivery address?

If your order hasn't shipped yet, contact us as soon as possible and we'll update the address. Once it's with the courier the address can no longer be changed.

How do I contact support?

Reach us on WhatsApp, email or phone using the buttons below, Mon–Sat 10:00–18:00 IST. We reply within one business day.

What if my package is delayed?

Occasional courier delays happen. If your order is past the estimated delivery window, message us with your order number and we'll chase it with the courier and keep you posted.

How do I cancel an order?

You can cancel free of charge any time before dispatch — just contact us with your order number. Once dispatched, an order can’t be cancelled — see our Returns & Cancellation policy.

When will COD orders ship?

Cash-on-delivery orders are prepared the same way as prepaid ones. We may call, SMS or WhatsApp to confirm the order before it leaves us, so COD can take a little longer to reach you.

Need help with your order?

Our team replies within one business day.